Caregiver resources
Caregivers working for CuraSolace Health Care can access important information relating to their employment, support their earning and access their caregiver email account via several online portals. Your caregiver number and password is required to login to these portals.
Connecting remotely
At CuraSolace Health Care, when we log into our systems remotely, we have enabled multi-factor authentication (MFA) via a tool called Microsoft Authenticator. MFA helps us to confirm your identity in a secure way and is used in addition to your username and password.
Caregiver Employment Services (CES) Portal
The Caregiver Employment Services Portal is an employee query management system which allows caregivers to submit and track employment and payroll related enquiries, access employment resources and update personal details, access payslips and submit leave requests through MyPay.
Workday
Workday is our Human Resources Information System that allows you to easily view and update caregiver personal information, view your payslips and request leave bookings (for relevant services/ sites). You can download the app now via the below links to access the app outside of CuraSolace Health Care Network, please use the Multi-Factor Authentication app -
MyAccount
Visit the MyAccount self-service portal at any time to change your password/passphrase. You can instantly regain access to your account if you have forgotten your password/passphrase. If you have forgotten your password/passphrase MyAccount will need to confirm your identity through an SMS code sent to your mobile phone (this will be the mobile phone number you have registered through MyPay).
Employee Assistance Program
We partner with Converge International to provide its Employee Assistance Program to our caregivers and their immediate family members. This program offers you access to free confidential support for a wide range of problems that may be affecting you.
